Civic Education

Online Enrollment Now Available!
Residents can now register for Glendale University 101 and the Homeowners Association Academy from the comfort of their own homes by using the city’s new Community Education Internet Application System. Users will be able to create their own online profiles and select the classes they interested in attending from the buttons at the bottom of the page. The new system will also keep track of all the classes you have attended via a password you create. Once you have selected your classes, a report is sent to the Neighborhood Services Coordinator registering you for the class! (Mailed in and faxed applications will still be accepted.)

Glendale University
What to expect: This free educational program is open to Glendale residents who are older than 15 and want to learn more about the operations of municipal government.
Each Spring and Fall, Glendale University classes are held in the evenings from 6 p.m. to 8:30 p.m. In order to graduate from the course, students must attend at least eight of the 10 classes. Each class highlights key functions of the city, such as finance, library, police and fire services.
Enroll Now!
Call (623) 930-2868 for more about the program and to find out about upcoming classes.
Glendale University - Spring 2010 Semester
Applications for the Spring 2010 semester of Glendale University (GU) "101” are now being accepted.
This free educational program is open to Glendale residents who are 16 or older and want to learn more about the operations of municipal government. GU classes will be on Monday evenings from 6 to 8:30 p.m. The 10-session course begins on March 1 and ends May 3, 2010. In order to graduate from the course, students must attend at least eight of the ten classes. Each class highlights key functions of the city including, but not limited to finance, library, police and fire services. Most classes will be held at the Glendale Adult Center located at 5970 W. Brown Street.
Early registration is encouraged as only a limited number of seats are available. Registrations for Glendale University 101 are due by Feb. 19, 2010.
- CLICK HERE to download a Glendale University "101" application
- CLICK HERE to download a Glendale University Graduate application
- CLICK HERE for a Spring 2010 schedule (pdf)
To Register
To register for a course, click on the registration links above or call (623) 930-2868 to receive an application by mail or fax. Or click here to register online.
Glendale University Alumni Association
If you are one of the nearly 900 people who have graduated from Glendale University, then you are also an alumni of the program. The new GU Alumni Association is a way for alumni to stay in touch with the city and each other, learn about events, programs and services and exchange information.
GU Alumni will be receiving more information about the Alumni Association and their membership cards soon.
Glendale University Alumni Graduate Diploma
Many of our GU Alumni have continued learning about the City of Glendale by taking additional classes through our GU Graduate program. The City of Glendale would like to recognize the continued learning accomplishments of our alumni and are now also offering a graduate diploma.
To qualify for a graduate diploma, you must have completed GU 101. In addition, you must also have completed five Graduate program classes over the last 5 calendar years.
To receive your diploma, please complete the following application form and return it to the Neighborhood Partnership Office. Staff will review your application and verify your eligibility. A graduate diploma will then be sent you recognizing your further learning accomplishments with the City of Glendale. Graduate diploma recipients may also be recognized at other city functions or events.

HOA Training
For many of us, our homes are our biggest asset. Protecting that investment is important. That’s why the City of Glendale launched the HOA Training Academy a few years ago—so that Glendale residents could learn more about how to effectively and legally operate their homeowners association (HOA).
This informative course is offered twice a year and is taught by industry professionals, including lawyers, CPA’s and management company specialists. Topics for each of the eight sessions vary, which allows busy residents to attend selected sessions relating to their area of individual responsibility or to all the classes. A review of Arizona HOA law and discussion of anticipated changes also is part of the agenda.
Spring 2010 HOA Training Academy
Class #1: Tuesday, February 9, 2010, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
City Service - Water Conservation Programs & Services
Featured Topic - The Fundamentals of HOA Board Work
The success of any HOA is only as good as the board members who govern the organization. This session will provide an overview to all HOA board members on basic meeting guidelines and how they should conduct themselves while actively serving. Among the topics that will be discussed and reviewed include:
- The Agenda – How to post, when to post, what is required and what is not.
- Meeting Dynamics – How to conduct the world’s best HOA meeting.
- The role of the board members & proper behavior.
Class #2: Saturday, February 13, 2010, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 108, 5970 W. Brown Street
Featured Topic - Reviewing Arizona’s New HOA Laws
The new HOA laws passed by the Arizona Legislature, will directly impact how you operate your HOA. Learn what you need to know to stay within legal expectations.
Class #3: Tuesday, February 16, 2010, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - HOA’s From The Inside-Out
Your HOA is a business, a nonprofit corporation governed by the declaration of CC&R’s, articles of incorporation and by-laws. This overview will define HOA's, the governing documents, organizational structure and rights and responsibilities of boards of directors and homeowners. Specific topics to be covered include characteristics and types of HOA's; organizational structure and board structure; hierarchy and purpose of governing documents; statutes and regulations; and fiduciary responsibility and duty.
Class #4: Saturday, February 20, 2010, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 108, 5970 W. Brown Street
Featured Topic - CC&R Enforcement
Legal enforcement of covenants, codes and restrictions (CC&R’s) is an important part to maintaining overall quality of life and basic community standards for HOA’s. However, enforcement can be a time consuming and costly task for any HOA governing board. How do you encourage residents to abide by the rules without taking legal action against them? Get practical advice on effectively administering CC&R’s, not to mention opportunities to share class member experiences.
Class #5: Tuesday, February 23, 2010, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - Legal Aspects of HOA’s
In order to have a good understanding of HOA’s, board members and residents must have knowledge of how they are impacted by federal and state law, and their own internal governing policies (commonly known as covenants, codes and restrictions).
This session will highlight:
- The most common legal issues facing HOA’s
- Personal and Professional Liability
- The state and/or federal laws that impact HOA’s and their ability to govern.
Class #6: Saturday, February 27, 2010, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 108, 5970 W. Brown Street
Featured Topic - HOA Budgeting, Financials and Reserves
Financial security is critical to the welfare of any HOA governing board and the residents it serves. When do you need to pursue a special assessment? How often should your HOA finances be audited? What are some of the financial trends you should look at on a regular basis to ensure your organization is in the black? Periodically reviewing your homeowners’ association reserve account ensures that your association has accurately projected its future funding needs for planned and unanticipated (emergencies) costs, while also helping to establish a correct level of funding in anticipation of these costs. This session will cover reserve studies, reserve accounts, operating accounts and budgets—all of which will help ensure the long-term future of your most important investment: the neighborhood in which you live.
Class #7: Tuesday, March 2, 2010, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - Selecting and Working With Your Management Company
How do HOA’s assess overall effectiveness of its Management Company? What are the “warning signs” you need to know about in order to determine if your management company is working FOR your association? This session will be taught by industry professionals with over 25 years of experience in community management. The class is designed to provide insights for homeowner association board members on how to ensure their association is receiving adequate service from their management company and, if not, how to take corrective action. Most importantly, it will provide attendees with a standard list of responsibilities any legitimate management company should be held accountable for, regardless of location, age, size, or relative wealth of an HOA.
Featured Topic - What To Do When Things Go Wrong!
After contracted work is completed, what are your options if things are not as you expected?
Class #8: Saturday, March 6, 2010, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 108, 5970 W. Brown Street
Featured Topic - Insurance “You Gotta Have It!!”
The role of insurance is critical in protecting one of your most important assets, your home. As a homeowner, a board officer, or general board member, what do I need to know to protect myself?
Application
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